Applications Analyst

Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.

As our Application Analyst, you'll play a critical role in supporting and enhancing the applications that enable our people to deliver vital services to the community.

You'll be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values - we live them.

This is an initial 6- month fixed term opportunity.

Your opportunity Reporting into the Enterprise Applications and Platforms Manager, this role supports the day-to-day performance, stability and continuous improvement of business-critical applications across Anglicare.

With integrity and a service-focused mindset, you will:

• Provide level 2/3 support for enterprise applications, ensuring availability, performance and reliability
• Investigate, diagnose and resolve application incidents and problems in line with agreed service levels
• Work closely with vendors and internal teams to manage upgrades, patches and enhancements
• Translate business requirements into functional solutions and configuration changes
• Support application lifecycle activities including testing, deployment and documentation
• Contribute to continuous improvement initiatives to enhance system usability and efficiency
• Ensure applications are supported in line with Anglicare's governance, security and ways of working

What you'll bring

You're a collaborative and technically capable Application Analyst who enjoys working closely with the business to deliver reliable, user-focused systems.

You will also need:

• Demonstrated experience in an Application Analyst or similar application support role
• Strong experience providing level 2/3 application support within a complex environment
• Experience working with third-party vendors and managed service providers
• Sound understanding of application lifecycle management and change processes
• Ability to communicate effectively with both technical and non-technical stakeholders
• Strong problem-solving skills with a customer-focused approach
• Experience in not-for-profit, health, community or purpose-led organisations is highly regarded
• ITIL certified is highly desirable

We provide meaningful opportunities and choice - for the individuals and communities we support, and for the people who make it happen. At Anglicare, you'll enjoy the security, stability and opportunities of a well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds and be supported to deepen your expertise and shape a rewarding career.

On top of that, you'll enjoy:

• Flexible work options to get the most out of work and life
• Pay less tax and increase your take-home pay with not-for-profit salary packaging (up to $15,900 tax-free)
• Additional salary packaging benefits for meals and entertainment (up to $2,650 tax-free)
• Ongoing professional development and leadership training
• Exclusive discounts to over 400 retailers
• Employee Assistance Program and Fitness Passport with access to 800+ gyms for you and your family

Are you ready for a career that means more? We bring the strength, the support and the strategy to make it happen. At Anglicare, we're building a future where every voice counts. We celebrate diversity, champion equity, and foster a culture of belonging - because your unique perspective helps shape stronger communities. Joining our team means becoming part of a values-led community, committed to transforming lives across aged care, housing, mental health, disability and family services. Here, you'll find the stability and support to build a meaningful career while making a positive impact in the lives of our society's most vulnerable people. Because your passion for helping others deserves a home where it can truly flourish. Anglicare is where you can do the best work of your life.

Anglicare is as wonderfully diverse as the communities we support. While guided by Christian-based values, our team includes people of all faiths and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people of all ages, genders, abilities and cultural backgrounds.

Application Close Date: August 31, 2026

Your rewards and benefits We believe that caring for others starts with caring for our people. Because you put so much heart into helping the most vulnerable in our community, we're committed to supporting you to thrive both professionally and personally. Here, we recognise that meaningful work deserves meaningful support. So, we've designed a comprehensive package of rewards and benefits that reflect our values and make a real difference to your life. We support your career by investing in your growth, balance and security through professional development opportunities. We also offer competitive salary packaging, wellbeing programs and generous discounts for you and your family.

Staff Rewards Enjoy access to our staff rewards portal, with exclusive discounts to over 400 retailers, free wellbeing resources and more.

Salary Packaging Pay less tax on your income and increase your take-home pay! With salary packaging, up to $15,900 of your income is tax free. You can also spend up to $2,650 on accommodation, meals and entertainment tax free!

Employee Assistance Program At Anglicare, we care about your mental wellbeing, both at work and at home. Our confidential Employee Assistance Program provides free counselling as you need it.

Employee Referral Program Be rewarded with a $1,200 incentive every time you help us find the right person for a permanent role! Simply go to our careers page, refer a friend for a permanent role, and if they're hired, you'll receive an additional $1,200 (taxable) payment when they reach six months of service.

Formal Recognition The Performance Review process supports your professional goals through ongoing conversations and feedback from your manager. Your Annual Review Conversation provides an opportunity to formally recognise and reward outstanding performance through career progression, skill development and secondment.