Forward Deployed Engineer III, Conversational AI

Forward Deployed Engineer III, Conversational AI

Google - Sydney NSW, Australia; Docklands VIC, Australia

Qualifications

• Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 5 years of experience with software development using Python or similar coding languages.
• Experience taking production grade AI driven solutions from conception to launch and architecting AI systems on cloud platforms (e.g., Google Cloud Platform).
• Experience building pipelines for structured and unstructured data using both vector databases and RAG like architectures to power enterprise AI solutions.
• Experience managing technical discovery sessions.

Preferred qualifications

• Master's degree or PhD in AI, Computer Science, or a related technical field.
• Experience implementing multi agent systems using frameworks (e.g., LangGraph, CrewAI, ADK) and complex patterns (e.g., ReAct, self reflection, hierarchical delegation).
• Experience in developing Conversational AI technologies (e.g., chatbots, virtual agents, etc.) and Natural Language Processing (NLP).
• Knowledge of Large Language Model (LLM) native metrics (e.g., tokens/sec, cost per request) and techniques for optimizing state management and granular tracing.

About the job

As a Forward Deployed Engineer (FDE) in Conversational AI, you are an embedded builder who bridges the gap between frontier AI products and production grade reality within customers. Unlike traditional advisory roles, you will function as an innovator builder, moving beyond high level architecture to code, debug, and jointly ship bespoke agentic solutions directly within the customer's environment. This role is designed for high agency engineers with a founder's mindset. You will address blockers to production including solving integration complexities, data readiness issues, and state management issues that prevent AI from reaching enterprise grade maturity. By embedding with accounts, you will provide white glove deployment of AI systems and act as a critical feedback loop, transforming real world field insights into Google Cloud's future product roadmap.

Responsibilities

• Serve as a developer for AI applications, transitioning from rapid prototypes to production grade agentic workflows (e.g., multi agent systems, Model Context Protocol (MCP) servers) that drive measurable Return on Investment (ROI).
• Architect and code the connective tissue between Google's AI products and customer's live infrastructure, including Application Programming Interfaces (APIs), legacy data silos, and security perimeters as part of an expert team.
• Build evaluation pipelines and observability frameworks to ensure agentic systems meet requirements for accuracy, safety, and latency.
• Identify repeatable field patterns and friction points in Google's AI stack, converting them into reusable modules or formal product feature requests for the Engineering teams.
• Co build with customer engineering teams to instill Google grade development best practices, ensuring long term project success and high end user adoption.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents to be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretely by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.