Looking for ServiceNow Administrator in Dallas, TX (Local Candidates Preferred and F2F Interview)

Looking for ServiceNow Administrator in Dallas, TX (Local Candidates Preferred and F2F Interview) Experience: Min 5+ Years

Job Description - We are seeking a ServiceNow Administrator with 5+ years of hands-on experience in administering and supporting the ServiceNow platform. The ideal candidate will be responsible for platform administration, configuration, user support, and ensuring the stability and performance of the ServiceNow environment. Candidates must be local to the Dallas, TX area.

Responsibilities

• Administer, configure, and maintain the ServiceNow platform.
• Manage users, groups, roles, ACLs, and platform security.
• Configure workflows, business rules, client scripts, UI policies, notifications, and catalog items.
• Perform platform upgrades, patching, and instance maintenance.
• Support ITSM modules including Incident, Problem, Change, Request, and Knowledge Management.
• Develop and maintain reports, dashboards, and performance analytics.
• Troubleshoot platform issues and provide timely resolutions.
• Coordinate with developers and stakeholders for enhancements and releases.
• Manage integrations with third-party applications using REST/SOAP APIs.
• Maintain platform documentation and follow ServiceNow best practices.
• Ensure system performance, data integrity, and compliance with governance standards.

Required Skills

• 5+ years of ServiceNow Administration experience.
• Strong knowledge of ITSM modules (Incident, Problem, Change, Request).
• Experience with Flow Designer, Service Catalog, Business Rules, Client Scripts, UI Policies, and Notifications.
• Experience with ServiceNow platform upgrades and release management.
• Knowledge of ServiceNow security, roles, ACLs, and user administration.
• Familiarity with JavaScript, Glide APIs, and platform scripting.
• Experience with integrations using REST/SOAP APIs.
• Strong troubleshooting, communication, and documentation skills.

Preferred Qualifications

• ServiceNow Certified System Administrator (CSA) Required/Highly Preferred.
• Additional certifications such as CAD or CIS are a plus.
• Experience with ITOM, CMDB, Asset Management, HRSD, or SecOps is a plus.
• Experience working in Agile/Scrum environments.
• Bachelor's degree in Computer Science, Information Technology, or a related field.