Technical Engineer II

Location: Amherst, NY Salary: $55.00 USD Hourly - $60.00 USD Hourly Description:
Technical Engineer II

Location: Amherst, NY (Hybrid - 4 Days Onsite, 1 Day Remote)
Duration: Through March 2027 (Potential Extension/Conversion)
Contract

Position Overview

We are seeking a Technical Engineer II to support a large-scale technology migration initiative within a payment processing and document management environment. This role is ideal for a technical analyst or technical coordinator with strong QA, testing, documentation, and stakeholder management skills.

This is not a pure software development role. The ideal candidate will be highly organized, analytical, detail-oriented, and capable of coordinating across technology teams, operations, vendors, and business stakeholders while ensuring successful project execution.

Key Responsibilities

• Support testing, validation, and quality assurance activities for system migration initiatives.
• Create and maintain technical documentation, process flows, and implementation artifacts.
• Coordinate activities across technology, operations, vendors, and business teams.
• Track project deliverables, issues, risks, and dependencies.
• Analyze processes and identify gaps, improvement opportunities, and potential risks.
• Ensure migration activities remain organized, documented, and on schedule.
• Participate in stakeholder meetings and communicate project status effectively.
• Assist with troubleshooting and issue resolution during testing and deployment phases.

Required Qualifications

• Strong critical thinking and problem-solving skills.
• Experience with testing, QA processes, validation, or UAT activities.
• Excellent communication and stakeholder management skills.
• Strong organizational and documentation capabilities.
• Experience coordinating technology-related projects or initiatives.
• Ability to understand complex systems and quickly learn new technologies.
• Comfortable working in a fast-paced and evolving environment.

Preferred Qualifications

• Banking or financial services experience.
• Experience supporting application, infrastructure, or platform migrations.
• Experience working with vendor-hosted solutions.
• Process mapping and documentation experience using Visio or similar tools.
• Exposure to Azure environments or cloud technologies.
• Experience working with payment processing, document management, or operational technology platforms.

Ideal Candidate

• Fast learner with strong learning agility.
• Detail-oriented and process-driven.
• Strong collaborator capable of working across multiple teams.
• Possesses a QA mindset and can think through edge cases and potential risks.
• Capable of balancing technical understanding with business coordination responsibilities.

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