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SharePoint Information Architect

Amtex EnterprisesAlbany, NY🇺🇸United StatesPosted 16 Jul 2026

Why This Role Stands Out

Shape the future of information architecture at Amtex Enterprises, a role offering significant growth and impact within a reputable company. You'll thrive here if you're a mid-senior SharePoint expert eager to leverage your skills in a dynamic, on-site environment with long-term contract potential. Embrace this opportunity to advance your career and contribute to innovative projects.

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Call Center Level 2 SharePoint / SharePoint Information Architect
 
Location: Albany, NY- 100% Onsite Role.
Rate: Open
Duration: 1+ Years - Longterm Contractual.
 
Core Duties and Responsibilities:
  • Site design, structure, and user experience
    • Designs, builds, and maintains the SharePoint intranet and knowledge base PowerApps information architecture, navigation, and page structure.
    • Facilitates stakeholder review cycles and incorporates feedback to improve usability and adoption.
    • Maintains an inventory of pages and sections.
  • Content management and readiness coordination
    • Coordinates content intake and population across contributors.
    • Ensures content is organized, findable, and formatted for efficient use during live calls.
    • Tracks and resolves content dependencies and review bottlenecks in partnership with content owners.
  • Requirements definition for the SharePoint intranet and knowledge base PowerApps
    • Translates call center operational needs into requirements for navigation, search behavior, and day-to-day usability.
    • Defines and documents expectations for connected tooling (for example, Power Apps components), including performance, user volume, accessibility, and availability.
    • Recommends and supports design decisions that reduce navigation friction and improve findability across support levels.
  • Stakeholder management, handoffs, and dependency tracking
    • Coordinates sequencing of work and handoffs across technical partners and internal stakeholders.
    • Supports phased migration planning to reduce duplication and clarify where different support-level knowledge should live over time.
  • Access controls, permissions, and operational readiness
    • Defines role-based access and editing permissions, including admin, editor, and read-only tiers.
    • Identifies, escalates, and supports resolution of SharePoint permissions and access issues.
  • Progress communication and documentation
    • Produces walkthrough materials and recordings to support review and onboarding.
    • Maintains clear meeting documentation, action items, and status updates to keep partners aligned and delivery predictable.
Job Qualifications:
  • Bachelor's Degree.
  • 6 years of relevant experience.
  • An equivalent combination of advanced education, training, and experience will be considered.

Skills

Call Center
Onboarding
Stakeholder Management

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