Lab Support IT Administrator

We are looking for Lab Support IT Administrator for our client in Wilmington OH.

Job Title: Lab Support IT Administrator

Job Location: Wilmington OH

Job Type: Contract

Job Overview:

Pay Range: $28.00hr - $33.00hr

Requirement/Must Have:

• Bachelor s degree in information technology, Computer Science, Engineering, Biotechnology, or a related technical discipline.
• 6+ years of experience in IT infrastructure, systems engineering, or systems administration.
• 3+ years supporting regulated GxP systems within pharmaceutical, biotechnology, medical device, or life sciences organizations.
• Experience supporting laboratory instrumentation and computerized systems validation.
• Experience working within highly regulated environments subject to FDA and international regulatory requirements.
• Microsoft Windows administration (Windows 7 through current supported versions).
• Advanced Active Directory administration.
• Expert-level Group Policy Object (GPO) administration and troubleshooting.
• Local permissions and privileged access management.
• Endpoint security technologies and cybersecurity controls.
• Vulnerability management and system hardening.
• Networking technologies including TCP/IP, DNS, DHCP, VLANs, routing, and switching.
• Firewall technologies and network segmentation.
• PowerShell scripting and automation.
• Backup, disaster recovery, and business continuity processes.
• Risk assessment and root cause analysis methodologies.
• Audit trail review and user access review processes.
• Computerized System Validation (CSV) methodologies.
• Data Integrity principles and regulatory compliance frameworks.

• Administer, support, maintain, and troubleshoot Windows-based laboratory workstations and associated infrastructure supporting analytical and manufacturing laboratory instruments.
• Install, configure, upgrade, patch, and maintain operating systems, instrument software, middleware, and supporting applications.
• Manage complete lifecycle activities including provisioning, imaging, deployment, upgrades, migrations, validation support, and decommissioning.
• Perform advanced hardware and software troubleshooting for instrument-attached workstations while minimizing laboratory downtime.
• Coordinate upgrades, migrations, software releases, and system enhancements with laboratory personnel, validation teams, and equipment vendors.
• Support business continuity, disaster recovery, and backup/recovery activities for laboratory systems.
• Ensure laboratory systems operate in compliance with GMP, GLP, Google Cloud Platform, FDA, and other applicable regulatory requirements.
• Support and maintain validated systems through established Computer System Validation (CSV) methodologies.
• Author, review, and execute validation documentation including URS, FRS, Design Specifications, Risk Assessments, IQ, OQ, PQ, Validation Summary Reports, and Traceability Matrices.
• Maintain systems in a validated state through approved change control processes.
• Support regulatory inspections, customer audits, quality audits, and compliance assessments.
• Ensure compliance with FDA 21 CFR Part 11, EU Annex 11, ALCOA+ Data Integrity Principles, and GAMP 5 methodologies.
• Perform and document periodic reviews and assessments of GxP systems to ensure ongoing compliance and operational effectiveness.
• Generate and maintain Periodic System Reviews, Data Integrity Assessments, User Access Reviews, Audit Trail Reviews, and Security Assessments.
• Analyze system trends, audit findings, and operational performance data to identify compliance risks and improvement opportunities.
• Conduct technical and compliance risk assessments related to infrastructure, laboratory applications, instrument software, and cybersecurity vulnerabilities.
• Lead investigations involving system failures, deviations, cybersecurity incidents, and compliance concerns.
• Perform fault isolation, troubleshooting, and root cause analysis utilizing methodologies such as 5 Why, Fishbone, RCA, and FMEA.
• Develop corrective and preventive action plans (CAPAs) to address identified issues and prevent recurrence.
• Administer Active Directory environments supporting laboratory and regulated systems.
• Design, implement, and maintain Organizational Units (OUs), security groups, and delegated administration models.
• Develop and maintain Group Policy Objects (GPOs) supporting security baselines and workstation hardening.
• Manage local workstation permissions, privileged accounts, service accounts, and role-based access controls.
• Implement and support endpoint protection technologies including Antivirus and Endpoint Detection and Response (EDR).
• Develop and implement compensating controls for unsupported or restricted laboratory systems.
• Provide engineering and support for laboratory networks including TCP/IP, DNS, DHCP, VLANs, and Firewall technologies.
• Assess third-party laboratory software and vendor applications for alignment with enterprise architecture and regulatory expectations.
• Translate complex technical concepts into business-focused language for stakeholders and leadership.
• Facilitate cross-functional collaboration between IT, Cybersecurity, Quality Assurance, Validation, Engineering, and external vendors.

• VMware virtualization technologies.
• Waters Empower, ThermoFisher Sample Manager, MODA-EM, or similar laboratory software platforms.

• Lab Support.
• GxP.
• Windows troubleshooting.
• Active Directory.
• Group Policy Objects (GPO).
• Computerized System Validation (CSV).
• Data Integrity.
• Cybersecurity.
• Networking.
• PowerShell.
• Root Cause Analysis.
• Risk Assessment.

• Bachelor s degree in information technology, Computer Science, Engineering, Biotechnology, or a related technical discipline.
• Strong verbal and written communication skills.
• Excellent communication and presentation skills.
• Ability to communicate effectively with stakeholders.

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities