QA/Test Manager 3

The QA/Test Manager will provide overall leadership for quality assurance strategy, planning, execution, and governance for a largescale Electronic Health Record (EHR) SaaS implementation. This role requires strong experience in healthcare application testing, data migration validation, ETL testing, functional testing, integration testing, regression testing, user acceptance testing (UAT) support, defect management, vendor coordination, and stakeholder reporting. The QA/Test Manager will ensure that EHR workflows, data conversion activities, SaaS configuration changes, interfaces, and vendor releases meet business, clinical, regulatory, audit, and project delivery standards.

Key Responsibilities:

• Lead QA strategy, planning, and execution for the EHR SaaS implementation.

• Develop and maintain QA governance, testing approach, schedules, and resource plans.

• Serve as the primary QA point of contact for leadership, IT teams, vendors, and business stakeholders.

• Provide regular reporting on testing status, risks, metrics, and defects.

• Ensure defects are tracked, prioritized, resolved, retested, and validated before deployment.

• Lead validation testing for data migration and conversion from legacy systems.

• Review and test ETL processes, data mapping, validation rules, and reconciliation reports.

• Conduct preload and postload validation, record counts, fieldlevel verification, and exception analysis.

• Coordinate testing of interfaces, inbound/outbound data feeds, and downstream reporting impacts.

• Lead functional testing across EHR modules including clinical, scheduling, orders, medications, documentation, and billing.

• Validate endtoend workflows across user roles such as clinicians, nurses, pharmacy, registration, and administrative staff.

• Execute and oversee system testing, integration testing, regression testing, and UAT support.

• Partner with business and clinical SMEs to prepare UAT scenarios and test cases.

• Support UAT execution, defect triage, and signoff activities.

• Create and maintain test plans, test cases, traceability matrices, and test evidence.

• Track defects and test execution using tools such as Azure DevOps, ALM, or Jira.

• Support manual and automated testing approaches where applicable.

• Ensure documentation meets audit, compliance, and project delivery standards.

Required Qualifications:

• 11+ years of experience in QA/Test Lead or QA/Test Manager roles.

• 11+ years of handson experience with data validation, data migration, and ETL testing.

• 11+ years of experience leading functional testing across EHR modules with validation of endtoend workflows.

• 11+ years of experience leading validation testing for data migration and conversion from legacy systems.

• 11+ years of experience ensuring SaaS configuration changes and vendor releases are fully tested.

• 11+ years of experience coordinating testing of interfaces and downstream reporting impacts.

• 11+ years of experience creating and maintaining test plans, test cases, traceability matrices, and test evidence.

• 11+ years of experience coordinating testing activities with vendors and multidisciplinary teams.

• 11+ years of proficiency with test management tools such as Azure DevOps, ALM, or Jira.

• 11+ years of experience working in Agile and/or hybrid delivery environments.

Preferred Qualifications:

• 8+ years of prior experience with EHR implementations (clinical, pharmacy, billing workflows).

• 6+ years of knowledge of healthcare data standards such as HL7, FHIR, CCD/A, ICD, and CPT.

• 6+ years of understanding of HIPAA, privacy, security, and government healthcare compliance requirements.

• Experience supporting state or public sector healthcare systems.