Tooling Platform Engineer

Location: Minneapolis, MN Salary: $60.00 USD Hourly - $80.00 USD Hourly Description:
Job Responsibilities:

Platform Administration

• Administer and maintain Jellyfish, Amplitude, and related tooling platforms.
• Manage platform configurations, permissions, user access, and security controls.
• Ensure platform availability, reliability, and operational health.

Integrations & Data Quality

• Design, implement, and support integrations between:
• Azure DevOps
• GitHub
• Amplitude
• Jellyfish
• Data platforms
• Future AI tooling ecosystems
• Monitor integration health and troubleshoot issues.
• Ensure accuracy, completeness, and reliability of data flowing into platforms.

Reporting & Analytics

• Develop and maintain dashboards, reports, and KPIs.
• Provide insights to engineering leadership on:
• Engineering productivity
• Delivery metrics
• Flow efficiency
• Product adoption
• User engagement
• Operational performance
• Validate metrics and ensure consistency across reporting sources.

Tool Adoption & Enablement

• Support onboarding of new teams onto platforms.
• Create standards, documentation, training materials, and operational procedures.
• Conduct training sessions and office hours.
• Drive adoption of tooling best practices across teams.

Vendor & Stakeholder Management

• Act as primary operational liaison with vendors.
• Participate in vendor roadmap discussions.
• Evaluate new features and platform capabilities.
• Coordinate upgrades and releases.

Governance & Compliance

• Establish tooling standards and operational controls.
• Ensure platform usage aligns with organizational policies.
• Support audits and compliance activities.

Continuous Improvement

• Identify opportunities to improve platform utilization.
• Recommend process enhancements and automation opportunities.
• Evaluate emerging engineering intelligence, analytics, and AI tooling platforms.

Must Have / Required:

Experience:

• 5+ years of experience supporting enterprise software platforms.
• Hands-on experience administering one or more of the following:
• Jellyfish
• Amplitude
• Jira
• Azure DevOps
• GitHub Enterprise
• Atlassian ecosystem
• Product analytics platforms
• Experience implementing and troubleshooting integrations.
• Experience building dashboards and reports.

Technical Skills:

• REST APIs
• Webhooks
• SQL
• Data analysis
• SSO / SAML
• User access management
• Data visualization and reporting

Soft Skills:

• Strong stakeholder management skills.
• Ability to work with engineering and product leadership.
• Strong communication and documentation skills.
• Ability to translate business needs into tooling solutions.

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Contact:
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