IMD Federal IT Support Lead

Attainx Inc., a leader in the utilities and energy sector, seeks an IMD Federal IT Support Lead to oversee day-to-day IT support for federal customers. In this role, you will manage incident response, ticket queues, and escalations while ensuring secure, reliable operations aligned with federal standards. You'll guide a small team of technicians, coordinate with engineering and cybersecurity teams, and maintain documentation, runbooks, and KPIs. The company offers a collaborative, inclusive culture with strong focus on learning, innovation, and professional growth in a dynamic, mission-driven environment.