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Desktop Support Analyst
Balin Technologies LLCThe Bronx, NY🇺🇸United StatesPosted 9 Jul 2026
Why This Role Stands Out
This on-site Desktop Support Analyst role at Balin Technologies LLC offers a fantastic opportunity to deepen your technical expertise and contribute to a dynamic IT environment. If you are a proactive problem-solver with a passion for ensuring seamless technology operations and enjoy working collaboratively, this position is perfect for you to make a significant impact. Apply today to join a reputable company and advance your career!
Quick Overview
Work Type
On Site
Level
Mid Senior
Job Description
Position: Desktop support Analyst
Location: Bronx, NY 10457(Onsite)
Full time
Job Description:
• 3+ years’ experience
• Ability to work in a fast paced environment
• Assists client day-to-day functionality and efficiency
• Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location
• Configures, installs and maintains computer software & Peripheral systems for users
• Identifies, manage and resolve issues in a timely manner (within SLA)
• Responds to customer requests effectively and communicates with them to address issues
• Familiarity on updating the tickets (Incidents / service requests) in Jira( Ticketing tool)
• Should have extensive knowledge on Windows 10 troubleshooting and imaging process(optional) LAN, WAN knowledge Troubleshooting networking and connection issues.
• Should be able to lift and shift (Desktops, Printers, Etc.)
• Ability to work in a fast paced environment
• Assists client day-to-day functionality and efficiency
• Provides IT support for desktops, printers, peripherals, telephone systems, and cellular devices in the allocated location
• Configures, installs and maintains computer software & Peripheral systems for users
• Identifies, manage and resolve issues in a timely manner (within SLA)
• Responds to customer requests effectively and communicates with them to address issues
• Familiarity on updating the tickets (Incidents / service requests) in Jira( Ticketing tool)
• Should have extensive knowledge on Windows 10 troubleshooting and imaging process(optional) LAN, WAN knowledge Troubleshooting networking and connection issues.
• Should be able to lift and shift (Desktops, Printers, Etc.)
Skills
Jira
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