Compliance Communications Monitoring Officer – 6 Months Temp

A prestigious international Bank is seeking an experienced Compliance Officer who can support them on a project with Communications Monitoring capability and understanding and associated IT aspects.

Your responsibilities will include:

1. Proactively managing the compliance relationships and coordination with Vendors, Head Office, and IT with the implementation of a new screening solution
2. Providing practical troubleshooting support with the system e.g., use case reviews, testing coordination, data quality, performance optimisation, keyword effectiveness
3. Investigating screening issues identified by the Compliance team and coordinating with IT and third-party resources to resolve with alternative solutions
4. Business-side administration of the current Communication Monitoring Tool
5. Making proposals to optimise the existing screening algorithms and lexicons
6. Conducting Quality Assurance analysis on the current monitoring process

Your experience must include:

1. Extensive proven experience in Compliance, advising on regulatory requirements for Communications Surveillance gained within banking
2. Communication Monitoring System implementation and/or testing experience
3. Communication Monitoring Tools experience e.g. Arctera, Purview, Global Relay
4. Strong data investigation and problem-solving skills
5. Excellent communication skills to liaise at all levels

This is a hybrid role - working three days a week in the London office and two days remotely, however for the first couple of months the successful candidate will likely be required to work 5 days a week in the office.