Retail Relationship Banker

Retail Relationship Banker | Dodgeville, WI, United States | Hybrid | $41,714.00 - $65,000.00

We're hiring for a prominent financial institution known for its commitment to customer service and community engagement. This organization fosters a collaborative environment where employees are empowered to grow and make a significant impact.

The Role

• Delivers exceptional service to customers and prospects, identifying needs and providing tailored financial advice.
• Proactively engages with existing and potential clients to build loyalty and identify opportunities for financial solutions.
• Offers guidance on digital and self-serve banking options to enhance customer convenience.
• Supports customer transaction needs and resolves inquiries to ensure a seamless banking experience.
• Acts as a key member of a collaborative branch and market team, contributing to business objectives.
• Addresses customer credit needs, making recommendations in compliance with policies and regulations.

What You'll Need

• 2-3 years of relevant experience, with a post-secondary degree desirable or equivalent education and experience.
• Working knowledge of personal and small business customer needs, with expertise in retail investments and lending products.
• Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Confident use of social media, mobile devices, and online tools.
• Strong interpersonal, communication, organizational, and problem-solving skills.
• Readiness to collaborate and work effectively within a team-based environment.

What's On Offer

• Competitive salary and potential for commission structure.
• Comprehensive benefits package including health insurance, tuition reimbursement, and retirement savings plans.
• Opportunities for professional development and continuous learning.
• A supportive and collaborative work environment focused on growth and impact.

Apply via Haystack today!