IT Specialist

HBITS: HBITS-08-14942

Mid-Level, IT Specialist

30 month contract

Interview: Virtual Interview

Work model: 50% telecommuting, 50% Office per week

--- Project Description ---
IT Coordinator to install and configure hardware and software, troubleshoot issues, and provide technical support.

--- Day-to-Day Tasks ---
1. Regularly maintain IT equipment including, but not limited to, digital displays, mobile devices (iPads, iPhones), clinical devices (Pyxis Med
Dispensing), conference room equipment (Polycom), printers, laptop and desktop computers at OMH Central Office.
2. Responsible for ensuring that computers and clinical hardware work efficiently and effectively, enabling employees to do their jobs without issue.
3. Must independently troubleshoot issues that arise during device usage, and find solutions to common issues and author user guide documentation.
4. Will assist the oversight of OMH device asset inventory and the procurement of new equipment if necessary.

--- Required Qualifications ---
36 months of experience supporting Apple (iOS) mobile devices
36 months of experience with enterprise mobile device management (MDM) solutions
12 months of experience with Omnissa Workspace One MDM
12 months of experience writing help guides and how-to's
12 months experience with asset inventory management
12 months of experience training/guiding end users
Bachelors Degree

MVP Consulting Plus is an

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available for qualified individuals with disabilities during the application process.