NEC Housing Applications Analyst

Interim Senior Housing Applications & Systems Support Analyst

Location: Berkshire, hybrid working with two days per week in the office
Rate: 650 per day
Contract: Temporary assignment, initially 3 to 12 months
Reporting to: Enterprise Applications Manager

Role Overview

We are seeking an experienced Senior Housing Applications and Systems Support Analyst to maintain, support and improve a local authority's housing applications estate.

The role will focus primarily on the NEC Integrated Housing Management System and associated housing applications. You will provide hands-on application support, maintain system stability and data integrity, coordinate upgrades and act as the main link between Housing Services, Digital and Technology teams and external suppliers.

Essential Experience

• Strong experience supporting NEC Housing applications.
• Experience working with the NEC Integrated Housing Management System.
• Strong application support or systems support background.
• Knowledge of housing management processes within local government or social housing.
• Experience managing incidents, problems, changes and releases.
• Experience coordinating application testing, upgrades and deployments.
• Strong supplier and vendor management experience.
• Experience supporting data quality, reporting and information governance.
• Experience working across technical, operational and business teams.
• Strong stakeholder management and communication skills.
• Experience supporting business change and service improvement.
• Understanding of disaster recovery and business continuity.
• Ability to work independently and resolve complex application issues.

Rates depend on experience and client requirements