Arabic-Speaking Project Coordinator [AQ-11592]

Are you a bilingual SaaS professional who thrives in fast-paced, autonomous environments? A market leader in AI-driven corporate learning software is seeking an Arabic-Speaking Project Coordinator to drive successful platform rollouts for enterprise accounts across the MENA region and internationally.

• Compensation: £22.09 per hour (PAYE)

• Work Model: 100% Remote (UK-based)

• Flexible Working: Initial 30-hour work week (8 AM – 2 PM daily schedule) with the potential to ramp up to 40 hours based on performance.

• Workday Days: Sunday to Thursday

• Contract Duration: 12-month contract starting September 2026.

What You’ll Be Doing

• Serve as the dedicated operational contact for Arabic and English-speaking enterprise accounts.

• Facilitate client kick-offs, run 1:1 onboarding calls, and adapt lightweight training materials.

• Manage asynchronous technical troubleshooting: log bugs, gather screenshots/console data, and resolve issues within a tight 1-to-2-hour response SLA.

• Work a Sunday through Thursday schedule to align with regional client operations.

• Partner with internal Engagement Managers to track adoption metrics and platform utilisation.

What You’ll Bring

• Native-level fluency in Arabic and professional fluency in English.

• 2+ years of external client-facing experience in SaaS implementation, customer success, or tech support.

• Proven ability to work autonomously in remote-first setups using tools like Slack, Jira, Asana, Google Workspace, or Monday.com.

• High adaptability to rapid software updates and dynamic feature changes.

*This role is open for a limited time only. Next steps will be shared with shortlisted candidates ASAP. 

Our Client is an American on‑demand software vendor that specialises in applications for HR, finance and planning. Having designed for government agencies, educational institutions, and some of the world’s largest corporations, they set themselves apart from their competitors as the only ones seamlessly integrating modern and futuristic developments into their existing systems.

Aquent is dedicated to improving inclusivity & is proudly an equal opportunities employer. We encourage applications from under-represented groups & are committed to providing support to applicants with disabilities. We aim to provide reasonable accommodation for any part of the employment process, to those with a medical condition, disability or neurodivergence.

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