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HxGN EAM Sustainment Lead - 10+ Years exp

ACS Consultancy Services, Inc.Buffalo, NY🇺🇸United StatesPosted 5 Aug 2026

Why This Role Stands Out

Leverage your extensive experience to drive the sustainment and enhancement of critical asset management systems in a hybrid environment, offering valuable insights into industry best practices. This role is ideal for a seasoned professional with a strong understanding of EAM solutions who thrives on problem-solving and contributing to significant operational improvements. Apply now to join a dynamic team and shape the future of enterprise asset management.

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Job Title: HxGN EAM Sustainment Lead - 10+ Years exp

Location: BROADWAY, NY (Hybrid)

We are currently seeking candidates who meet the following qualification

Responsibilities
  • Support DOS Enterprise Asset Management (EAM) sustainment efforts, with a focus on the base implementation established under the EAM Foundations Program.
  • Play a primary role in the sustainment of the existing configurations for the DOS HxGN EAM System, with limited focus on new functionality as business needs are identified.
  • Provide sustainment support for the HxGN EAM software solutions that have been configured to accommodate unique transit industry operating and management processes, regulatory requirements and other business needs.
  • Provide sustainment support for solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
  • Support and develop activities related to end-to-end project management, including project plans and estimates, scoping and requirements through initiation to implementation and deployment.
  • Consult on Asset Management best practices (encompassing maintenance, inspection, and reliability) leveraging the capabilities of the HxGN EAM application (both core and mobile).
  • Support DOS Business lead in performing requirements gathering workshops with the ability to identify and analyze business needs.
  • Support DOS Business lead in developing gap analysis of current/desired business process and system capabilities for new functionalities.
  • Support DOS Business lead in designing solutions incorporating out-of-box functionality and/or collaborative solution design with technical teams for custom functionality.
  • Support DOS Business lead in identifying areas of system optimization based on business processes.
  • Support DOS Business lead in developing system reporting solutions based on business needs (in the form of Queries, Inboxes, KPIs and Dataspys).
  • Support DOS Business lead in creating, validating, executing and documenting test cases.
  • Assist in the development of end-user training and reference materials.
  • Perform or assist in end-user training.
  • Assist in implementation go-live and post-go-live activities.
  • Support requests from users to research system problems or errors, and to assist in their resolution.
  • Provide technical evaluation of proposed technical solutions and provide technical direction for the development, design, and systems integration work including mobile.
Qualifications, Experience & Education
  • HxGN EAM experience, v11 and higher.
  • Proficiency in extending HxGN EAM through Extensibility Framework.
  • Proficiency in developing and implementing FlexSQL to achieve business needs.
  • Experience in Work and Asset Management functions of HxGN EAM (Work Orders, Planning, Equipment, etc.).
  • Enterprise Asset Management system delivery services, leading solution development teams.
  • Experience in EAM implementations.
  • Proficient in MS Office applications, including Word, Excel, Visio, PowerPoint, and Project.
  • Ability to modify/adapt systems, applications, and programs to meet business requirements.
  • Understanding of complex relational database organization, design, and functionality.
  • Experience in desktop/mobile computer support and troubleshooting software-related problems.
  • Excellent oral, written, and presentation communication skills in relating technical information to non-technical personnel.
  • Strong analytical and problem-solving skills.
  • Ability to effectively prioritize and execute in a high-pressure environment.
  • Ability to independently set priorities and meet deadlines in a fast-paced environment; a self-starter.
  • Excellent interpersonal skills, including the ability to work with individuals at all levels of the organization.


    If you meet these qualifications, please submit your application via the link provided on LinkedIn.
    Kindly do not call the general line to submit your application.

Skills

Requirements Gathering

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