Customer Account Manager

My client based in Huntingdon is currently recruiting for a Customer and Sales Account Manager to join their team on a full-time permanent basis. Your main duties will be to provide customers with accurate price quotations and excellent customer service.

• The ideal candidate will have two years of sales experience/administration in an manufacturing environment and will be computer literate.

• Hours: Monday Thursday 8am 4:30pm Friday 8am 1:30pm

• Salary £28 35k DOE.

Duties and Responsibilities:

• Assist customers directly to support requirements via phone, fax, and e-mail.
• Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes; and enter quotes won as customer orders.
• Quote materials and tooling, including items in stock or manufactured equipment; obtain quotations from other suppliers for non-standard materials when necessary; maintain quote records and follow-up with outstanding quotations.
• Process customer orders, including processing for shipment. Ensure customer requirements are fulfilled.
• Supply information to enable new customers to understand tooling and the usage of materials.
• Develop professional working relationships and rapport with customer contacts and sales representatives.
• Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails.
• Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues.
• Identify new business and further opportunities with existing customers to support business growth.
• Identify inactive customers, analyse past orders, and initiate customer contact to generate return business.
• Understand and comply with the sales system, process, and maintenance of the contact database.

If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed).