Chief Financial Officer

ICCS DigX Limited

AI-Led Business Process Transformation Noida, India

Chief Financial Officer (CFO)

Location: Noida Head Office (on-site, full-time) Reports to: MD & CEO Joining: Immediate to 30 days preferred

ICCS DigX is a 20-year-old business process management company with 5,000 employees across 12+ delivery centres, serving leading clients in BFSI, telecom, retail, healthcare, and government. We are in the middle of an ambitious AI-led transformation - moving from a traditional FTE-based BPO model to AI-augmented, outcome-based services and proprietary digital products under the DigX platform. Finance sits at the centre of this transformation, and we are hiring a CFO to build a finance function that matches the company we are becoming.

This is a hands-on, operating CFO role - not a strategy-only seat. Over the first 24 months, the CFO will be measured on visible, hard outcomes:

• Cash & receivables: Take ownership of a 30 Cr debtors book; drive collections, tighten billing and contracting discipline, and bring debtor days down sharply. Institute weekly cash-flow forecasting and management.

• Profitability: Partner with delivery and sales leadership on pricing, cost control, and margin improvement across accounts; own the annual budget and monthly performance review rhythm.

• Books, audits & compliance: Own all audits end-to-end - statutory, internal, tax, and client/regulatory audits; build and run the internal audit programme; close open findings; ensure zero-miss statutory compliance (GST, TDS, PF/ESI, multi-state labour-linked filings) across all locations.

• Financial planning & modeling: Build financial models and business cases for new business lines, AI products, and outcome-based pricing deals - own the FP&A engine that decides where the company invests.

• Automation & AI in finance: Progressively automate the finance function - close, reconciliations, MIS, dashboards - and partner with our Head of AI to deploy AI in FP&A, payroll anomaly detection, and forecasting. Finance should be a showcase of the transformation ICCS sells.

• Legal & risk: Work with external counsel to manage and reduce a growing portfolio of commercial and recovery litigation; strengthen contract hygiene at the source.

• IPO / transaction readiness: Progressively upgrade accounting policies, MIS, internal controls, and governance so the company is diligence-ready for a future capital raise or IPO.

• Financial literacy: Build P&L ownership and financial discipline across business and delivery leadership - make finance a business partner, not a back office.

• Lead the entire finance function: controllership, FP&A, treasury, taxation, compliance, commercial finance, and internal audit.

• Own the full compliance and audit calendar - statutory audit, internal audit, tax assessments, and client/regulatory audits - as the single accountable owner.

• Own monthly close, MIS, and board reporting with rigour and on-time discipline.

• Build financial models, pricing models, and business cases for new business lines, products, and large deals; run scenario and sensitivity analysis for investment decisions.

• Personally drive recovery of aged receivables, including negotiation with key clients and recovery litigation where required.

• Act as commercial gatekeeper: review and sign off the financial and commercial terms of all major bids, contracts, and new business lines before commitment - pricing, payment milestones, penalty exposure, and working capital impact.

• Manage banking relationships, working capital lines, and cash deployment.

• Oversee payroll-linked finance and statutory compliance for a 5,000+ employee, multi-state workforce.

• Institutionalise the finance function: documented processes, succession depth, and systems (ERP/HRMS integration) so the function runs on process, not individuals.

• Drive automation and AI adoption within finance - automated MIS and dashboards, reconciliation and close automation, and AI-assisted forecasting and anomaly detection - working with the company's AI leadership.

• Build, mentor, and upgrade the finance team, including a Financial Controller and FP&A capability.

• Act as finance sparring partner to the MD & CEO on pricing, contracts, expansion, and capital decisions.

• Qualified Chartered Accountant (CA) - mandatory. CS/LLB as an additional qualification is a plus.

• 14-18 years of experience, with the last 6-8 years in senior finance leadership (Financial Controller / VP Finance / CFO) in mid-market Indian companies ( 100-500 Cr revenue).

• Services-sector DNA: strong preference for BPO/BPM, staffing, facilities management, logistics, or security services - businesses with thin margins, large payrolls, and enterprise/government receivables.

• Proven receivables track record: has personally led a debtors cleanup and can speak to the numbers - book size, ageing, recovery, write-offs.

• Payroll & compliance at scale: hands-on experience with finance for 2,000+ employee, multi-state operations (PF, ESI, LWF, labour-linked compliance).

• Litigation exposure: has managed recovery suits / arbitration / Section 138 matters alongside external counsel.

• Worked directly with founders/promoters - mandatory. Must have reported directly to a founder, promoter, or promoter-family MD in a prior role and thrived in that environment. Candidates whose entire career has been in professionally-managed, board-run companies will not be considered.

• Audit & compliance ownership: has been the single accountable owner for statutory and internal audits, and has set up or run an internal audit programme.

• Financial modeling capability: has personally built financial models and business cases for new business lines, expansions, or large deals - not just reviewed models built by others.

• Tech-forward finance operator - required: has personally driven finance automation (ERP-led close, automated MIS/dashboards, reconciliation or workflow automation) in a prior role. Hands-on exposure to AI tools in finance is a strong plus; a manual-spreadsheet operating style will not fit this role.

• Builder mindset: has built or rebuilt MIS, monthly close, and controls in a promoter-led environment; comfortable operating hands-on, not through layers.

• Immediate availability strongly preferred (serving notice of 30 days or less, or available immediately).

Compensation

Fixed CTC of 60-80 Lakhs per annum including PLI. This is a high-visibility seat reporting directly to the MD & CEO, with a genuine opportunity to build the finance function of an AI-transformation story from the inside.