MES/MoM Support Engineer

·         MES / MOM Application Support

·         Provide L2/L3 support for MES/MoM systems (e.g., Proficy, Ignition, or

·         custom MES platforms)

·         Provide support for plant operations to make sure the correct IT / OT requirements are gathered and provide the responsible stakeholders to implement

·         Monitor and resolve production issues related to:

·         Production orders, WIP tracking, traceability

·         Quality data collection and defect tracking

·         Gather the MES, quality and SPC requirements

Troubleshoot issues related to:

·         Machine connectivity (OPC UA, MQTT, vendor protocols)

·         Data gaps, latency, or incorrect production signals

Act as a liaison between:

·         Plant engineering / controls teams

·         Central IT (infrastructure, cybersecurity, cloud, MES teams)

·         Support: OT network connectivity and segmentation

·         Secure vendor remote access and compliance requirements

·         Support SMT line commissioning and MES rollout activities

·         System setup, configuration, testing

·         Vendor coordination (Fuji, Omron, Yamaha, etc.)

·         Participate in:  FAT / SAT testing Production go-live and hypercare