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ServiceNow Virtual Agent Implementation (Part-Time) in St. Paul, MN

Elegant Enterprise Wide SolutionsSaint Paul, MN🇺🇸United StatesPosted 22 Jul 2026

Why This Role Stands Out

This remote, part-time opportunity offers excellent experience in implementing ServiceNow Virtual Agent solutions, perfect for a mid-senior professional eager to enhance their skills in employee self-service technology. You'll thrive in this role if you possess strong ServiceNow expertise and enjoy collaborating to optimize digital workflows. Apply now to contribute to an elegant enterprise solution and gain valuable project experience.

Quick Overview

Work Type
Remote
Level
Mid Senior

Job Description

Location: Remote (St. Paul, MN)
Duration: 6 Months

Qualifications and Skills:
Three (3) to four (4) years of experience working as a ServiceNow Developer, Engineer, or Administrator within an enterprise environment.
Proven experience implementing and configuring ServiceNow Virtual Agent solutions in an enterprise environment.
Strong knowledge of the ServiceNow Service Catalog, including the configuration and management of catalog items, record producers, and request fulfillment processes.
Experience developing and configuring Virtual Agent conversation flows, topics, and workflows to support employee self-service capabilities.
Ability to configure and integrate Virtual Agent with ServiceNow Incident Management and Service Catalog functionality.
Strong analytical and problem-solving skills, with the ability to troubleshoot and optimize Virtual Agent functionality.
Excellent verbal and written communication skills, with the ability to effectively collaborate with technical and business stakeholders.

Skills

ServiceNow

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