Medical Education Program Associate

The Medical Education Program Associate is responsible for supporting all medical education programs for the breadth of Penumbra’s product lines and applicable therapies by driving timely execution of logistics and on-site support. The position must ensure compliance with all legal, regulatory and HCC policies. The position has significant interaction with the sales team, physicians and other external customers and third-party vendors who provide critical support.

• Collaborate with the Medical Education team to effectively support a wide range of Medical Education Programs, including but not limited to dinners, virtual webinars/meetings, PEER meetings, Continuing Education (CE) Forums, Fellows Meetings, National Summits, and Case Observations. Responsibilities include:

o Coordinating logistics for programs, including planning, site contracting, and facilitating seamless execution of in-person and virtual components

o Assembly, shipment, and distribution of course materials to ensure timely delivery and preparedness

o Supporting program registration and travel processes, including attendee communications and confirmations

• Facilitate key relationships with third party vendors like travel agencies, rideshare/car service companies and other vendors who provide key services to ensure successful execution of medical education programs.

• Provide on-site support for Medical Education Programs as and when required. There will be local as well as out-of-state travel over weekends.

• Assist with assembling presentation and educational materials in support of physician and customer programs for medical education.

• Prepare and maintain inventory of all necessary course materials and demo products where needed.

• Support Professional Education CE credit programs.

• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.

• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.

• Ensure other members of the department follow the QMS, regulations, standards, and procedures.

• Perform other work-related duties as assigned

• Bachelor's degree with 1+ year of relevant experience, or equivalent combination of education and experience

• Event planning experience a plus

• Strong oral, written and interpersonal communication skills

• A high degree of accuracy and attention to detail, and proficiency with Microsoft Word, Excel, PowerPoint, and other standard office tools are required

• Excellent organizational, time management and prioritization skills.

• Ability to interact with physicians and healthcare professionals in a professional manner

• Must be creative, self-motivated, proactive, intuitive, organized, and flexible

• Medical device, pharmaceutical, biotech, or other regulated industry experience desired

General office environment. Requires some lifting and moving of up to 50 pounds. Hybrid work schedule. Willingness and ability to work on site at headquarters at least 3 times a week. Up to 50% travel (U.S.) including weekends. Ability to work a varied schedule, as needed, which may include evenings and weekends. Potential exposure to blood-borne pathogens. Must be able to move between buildings and floors.  Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.

We offer a competitive compensation package plus a benefits and equity program, when applicable.  Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.