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IT Service Transition Lead

Pertemps Network GroupManchester, Lancashire🇬🇧United KingdomPosted 30 Sept 2026

Why this role stands out

Step into this pivotal IT Service Transition Lead role at Pertemps Network Group, where you will enjoy a competitive salary of up to £60,700 and the perfect balance of hybrid flexibility to drive meaningful impact across complex enterprise programmes. You will thrive in this position if you are a proactive, collaborative professional with strong ITIL expertise who is eager to mature governance processes and lead high-stakes service transitions. Apply today to advance your career within a supportive, high-performing team that values your technical leadership.

Quick overview

Salary£59k - £60.7k/yr
SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationManchester, Lancashire, United Kingdom
Stakeholder ManagementITIL

Job description

IT Service Transition Lead | Perm | Hybrid/Manchester (min 2 days in the office) | £59,000-£60,700 + benefits | ASAP start
*You must have strong IT Tech 'Service Transition' experience to apply*

We're looking for an experienced Service Transition Lead to join a maturing, enterprise level IT Service Transition function within a large, complex and highly regulated organisation.
This is a hands on role working across major technology programmes, ensuring new and changed services are ready, supportable and successfully transitioned into live operation.

The role:

  • Lead Service Transition across multiple projects and programmes.
  • Own service acceptance, go-live readiness and handover into support.
  • Work closely with Project/Programme Managers, IT Operations, suppliers and senior stakeholders.
  • Identify and manage transition risks, issues and dependencies.
  • Lead Go-Live Readiness and Acceptance into Service checkpoints.
  • Ensure documentation, knowledge transfer and support arrangements are in place.
  • Help improve and mature Service Transition processes and governance.
To apply you should have the following:
  • Strong, proven Service Transition experience - not purely BAU Service Management.
  • Excellent stakeholder management and communication skills.
  • Experience managing complex, cross-functional IT transitions.
  • Strong understanding of ITIL/ITSM environments.
  • ITIL Foundation required; Practitioner or higher desirable.
  • Experience of managed service implementations would be highly beneficial.
  • A pragmatic, collaborative approach with the confidence to challenge and improve.
This is a great opportunity for a Service Transition professional who wants to make a genuine impact and help shape a maturing function.
  • Salary range of £59,000 - £60,700
  • Hybrid working (min two days Manchester City Centre office)
  • 35 hour working week + other excellent benefits
  • Opportunity to shape and improve IT Service Transition within a collaborative Enterprise Technology team.

One stage Face to Face interview in Manchester
Stuart Graham
Click Recruitment
(see below)

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