Service Desk Analyst - Rapid IT Support & Issue Resolution

ElectraNet is seeking a Service Desk Analyst to deliver first and second line ICT support across business systems and devices. You will diagnose, resolve and document incidents, while maintaining strong customer service and collaboration with vendors and internal teams.

The role emphasises timely restoration of services, proactive problem solving, and participation in on-site deployments across ElectraNet sites, with potential after-hours work as required.