Senior Personal Banker

First National Bank Texas is seeking a Senior Personal Banker to lead high-quality service for consumer and small business clients. In this role, you'll build and deepen banking relationships, open and service accounts, originate consumer loans, and recommend banking, credit, and digital solutions. You'll handle complex transactions, resolve escalated issues, and ensure compliance with bank policies and regulations. Senior Bankers mentor junior staff, support branch sales goals, and participate in community outreach. FNBT offers structured training, growth into leadership, and a culture centered on integrity, teamwork, and local impact.

Responsibilities

• Build and manage relationships with consumer and small business customers.
• Open, service, and close checking, savings, and other deposit accounts.
• Originate and process consumer loans in line with bank policies and regulations.
• Conduct financial needs assessments and recommend appropriate products and services.
• Perform and oversee complex transactions, ensuring accuracy and security.
• Resolve escalated customer issues and service requests promptly.
• Meet or exceed individual and branch sales and referral goals.
• Ensure strict adherence to banking, regulatory, and compliance requirements.
• Mentor and support junior bankers and tellers in daily activities.
• Promote digital banking tools and participate in community and outreach events.

Required Skills

• Retail banking
• Customer service
• Sales and cross-selling
• Consumer lending
• Account opening and maintenance
• Banking compliance and regulations
• Cash handling and balancing
• Financial needs analysis
• Digital/online banking platforms
• Microsoft Office