Service Manager

Service Manager | London, United Kingdom | Hybrid

This employer is a respected organization dedicated to empowering individuals to rebuild their lives and achieve independence. They are seeking a skilled Service Manager to play a pivotal role in their Single Homelessness Prevention Service. Join a team committed to making a tangible difference in the community.

The Role

• Lead the delivery of a high-performing service focused on preventing and relieving homelessness.
• Drive performance against KPIs and contractual outcomes, ensuring compliance with requirements.
• Motivate and develop your team, fostering a culture of accountability and continuous improvement.
• Build effective partnerships with local authorities, landlords, and external agencies to increase access to accommodation.
• Oversee budgets, resolve complex cases, and ensure accurate performance reporting.
• Ensure all service delivery aligns with housing legislation, safeguarding, and health and safety standards.

What You'll Need

• A relevant qualification in Housing, Business, or a related field, or equivalent experience.
• In-depth knowledge of housing legislation, welfare benefits, and landlord and tenant law.
• Proven experience managing services that prevent or relieve homelessness.
• Strong track record of leading, motivating, and developing high-performing teams.
• Experience in developing property procurement strategies and securing accommodation.
• Strong financial management skills and experience managing budgets.

What's On Offer

• A pivotal role in a mission-driven organization that empowers individuals.
• Opportunity to lead and develop a dedicated team.
• Collaborative work environment with strong partnerships with external agencies.
• Commitment to diversity, inclusion, and supporting employees with disabilities.

Apply via Haystack today!