Hybrid IT Service Desk Analyst - First-Line Support

PFD Food Services in Mulgrave is seeking an IT Service Desk Analyst to be the first point of contact for staff needing technical support. This hands-on role covers local and remote issues, with a collaborative team and a hybrid site presence.

You'll troubleshoot using the Microsoft stack, document resolutions, and contribute to process improvements as the Service Desk evolves, including on-call rotations after probation.