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Level 2 IT Technician - Client-Facing On-Site Support

Epic-ITSydney, Sydney🇦🇺AustraliaPosted 3 Sept 2026

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
On Site
Location
Sydney, Sydney, Australia
Azure

Job Description

Epic IT is seeking a Level 2 Service Technician to be the face clients welcome on-site. You will perform floor sweeps, triage tickets, and handle end-user issues with a solid mix of Level 1 and Level 2 tasks. Expect hands-on troubleshooting and proactive client engagement across multiple cities.

The role requires strong MSP IT support experience, MS 365/Azure skills, and Windows Server/AD knowledge. On-site visits across WA are standard, with potential travel to other cities.

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