Utility Data Business Analyst – Customer/CIS Transformation
Why This Role Stands Out
This hybrid role offers significant impact by driving critical customer transformation initiatives within the utility sector, providing a fantastic opportunity to deepen your expertise in data analysis and system implementation. You'll thrive here if you have a strong background in utility customer data, CIS programs, and data conversion, making this an exciting next step in your career.
Quick Overview
Job Description
Utility Data Business Analyst – Customer/CIS Transformation
Columbus, OH – Hybrid / Travel up to 50%
Contract
Seeking an experienced Utility Data Business Analyst / Data Consultant with hands-on experience supporting Electric or Gas Utility Customer Transformation / CIS programs.
The ideal candidate will have experience with utility customer data, Customer Care/Customer Operations, data conversion, data validation, reconciliation, reporting, SIT/UAT, and cutover activities.
Required Skills
- Public Utility / Electric Utility / Gas Utility experience
- Utility Customer Care / Customer Operations
- Customer Information System (CIS) transformation
- Data conversion / data migration
- Data validation and reconciliation
- Reporting, dashboards, KPI requirements
- SIT / UAT / testing
- Mock conversion / cutover / go-live
- Excel / PivotTables / data analysis
- Business requirements gathering
- Cross-functional stakeholder coordination
Strongly Preferred
- Experience with multiple utility companies/projects
- Customer-to-Cash / Meter-to-Cash
- Utility customer data
- Report rationalization
- Data governance / analytics
- Large-scale CIS or Customer Transformation programs
Location: Columbus, OH – Hybrid
Travel: Up to 50%
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