Site Reliability Engineer with Production Support

• Scripting knowledge in Shell/PowerShell.
• AWS knowledge, including CloudWatch, EKS, and SQS.
• Experience in Sustained Resiliency and Disaster Recovery (DR) activities.
• Strong PL/SQL skills with the ability to write and troubleshoot DDL and DML statements, perform data analysis, and resolve application issues.
• Knowledge of the SFTP protocol and file transfer processes.
• Understanding of SSH keys, certificates, and related security concepts.
• Experience with scheduling tools such as Autosys or Control-M.
• Good understanding of MQ messaging systems.
• Strong knowledge of web servers, including Apache, Tomcat, and IIS on Windows environments.
• Excellent communication skills with the ability to effectively manage and coordinate incident management activities.

Preferred Skills:

• Python programming experience.
• AWS Infrastructure as Code (IaC) experience using Terraform.
• Understanding of Kafka messaging and event-driven architectures.
• Experience with Jules, Jenkins, and CI/CD pipelines.
• Knowledge of SLI and SLO management practices.
• SRE mindset with a willingness to leverage AI in production support environments.