ServiceNow Integration Lead

·  Lead the CAM integration strategy across information security platforms and IT operations tools, coordinating with ATO Managers, Information Security Officers (ISOs), the AODR, and program leadership to align technical execution with mission priorities.

·  Design and develop compliance dashboards and analytics that provide real-time visibility into cybersecurity compliance metrics, ATO lifecycle status, and CAM operational health using enterprise information security platforms and reporting tools.

·  Configure and maintain information security and CAM modules, including automated monitoring workflows, to support evolving operational needs — including process design, workflow automation, business rules, and integration adjustments.

·  Develop and maintain data integrations and exports to enterprise BI tools (e.g., Power BI) in coordination with the reporting team, ensuring data quality, refresh cadence, and reporting accuracy.

·  Maintain data quality, integrity, and lineage for CAM-related data across HAM, SAM, and CMDB; proactively identify and resolve data issues raised by ATO Managers or the AODR.

·  8 years of progressive IT experience, with at least 5 years of hands-on experience in one or more of the following: information security platforms (e.g., ServiceNow GRC/IRM, RSA Archer, MetricStream, Galvanize/Diligent), IT service management platforms, or automated compliance monitoring tools.

·  Working knowledge of ATO lifecycle processes, Risk Management Framework (RMF), and cybersecurity compliance metrics — including control assessment status, POA&M tracking, and continuous monitoring reporting.

·  Experience with CMDB or asset management systems, including asset discovery, configuration item lifecycle management, and asset-to-service relationship mapping.

·  Minimum 1 year of experience supporting federal government IT programs — preferably VA, DoD, or civilian agency environments. (Candidates must understand federal governance structures, compliance requirements, and stakeholder engagement norms.)