IT Service Desk Analyst - First-Line Support (Hybrid)

GPC Asia Pacific is hiring an IT Service Desk Analyst to provide first-level IT support for a network of 400+ locations across Australia, New Zealand and SE Asia. You'll handle calls, chats and walk-ups, logging incidents in ServiceNow and aiming for first-contact resolution.

Based in Rowville, Melbourne with a hybrid work model, the role requires strong customer service, excellent communication, and teamwork to support stores, warehouses and offices.