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Vice President - Patient CRM Strategy

VeevaMassachusetts - Boston🇺🇸United StatesPosted Aug 18, 2026

Quick overview

SeniorityLeader
Employment typeFull Time
Work modeRemote
LocationMassachusetts - Boston, United States
Posted2 months ago
CRMCustomer Success

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Patient CRM Strategy Lead acts as the CEO for the Patient CRM product suite and is the market owner for the product. This role is responsible for shaping Veeva’s Patient CRM product strategy, creating the Patient CRM product messaging and positioning, determining Patient CRM customer pricing, playing a lead role in senior-level customer discussions, and overall customer success with Patient CRM. The strategy lead is also responsible for the content and structure of our customer events and information flow to the sales teams.

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