Quality Assurance Automation Manager

Job#: 3042408

Job Description:
Quality Assurance Automation Manager

Location: Memphis, Tennessee (Hybrid)

Role Overview

We are seeking a Quality Assurance Automation Manager to lead our quality engineering efforts. This role involves balancing speed, quality, and risk to deliver high-quality features. The ideal candidate will be a hands-on leader who can guide a team, collaborate across disciplines, and drive the continuous improvement of our automated testing strategies and quality metrics. The hiring team is looking for a team player who is comfortable contributing to projects alongside the team.

Key Responsibilities

• Lead through context by articulating goals, priorities, constraints, and success measures.
• Balance speed, quality, and risk with sound judgment and long-term thinking.
• Research, initiate, implement, and collaborate on advanced automated testing strategies.
• Partner with technical and process team members including App Dev, DevOps, QE, Product, and Design.
• Build and maintain high-performing teams by setting clear expectations and providing hands-on guidance.
• Serve as a culture carrier by demonstrating ownership, candor, and accountability.
• Influence the development of a quality automation plan in collaboration with QE Leadership.
• Drive the reduction of escaped defects through effective quality practices.
• Track and report on key quality metrics to stakeholders.
• Ensure platform deliverables align with quality engineering strategy and best practices.
• Conduct performance reviews and support team development.

Required Qualifications

Experience:

• Five years of professional work experience in Technology or a related field.
• Three years of professional experience in Quality Automation.
• Three years of management experience in Quality Assurance, including conducting performance reviews.

Technical Skills:

• Expertise in quality automation and advanced automated testing strategies.
• Proficiency with testing methodologies including Snapshot, Functionality, API, Unit, and Component testing.
• Experience with Jira and Xray for test case management.
• Familiarity with Charles Proxy for use with native mobile applications.
• Knowledge of Git-based version control systems.
• Understanding of the potential impact of AI on mobile technologies.

Work Environment

This position requires the ability to work in a hybrid model, with a presence onsite in the Memphis, TN or Dallas, TX office three days per week. Occasional travel of up to ten percent may be required.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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