Intake Attorney

Intake Attorney

Location: Greater Phoenix Area, Arizona (Hybrid)
Employment Type: Full-Time
Salary: $125,000 annually

 

About the Organization

Our client is a nationally recognized plaintiff-side law firm dedicated to advocating for individuals who have suffered injuries due to negligence, defective products, and other wrongful acts. With a strong reputation for legal excellence and client-focused representation, the firm manages a high volume of personal injury and mass tort matters while leveraging innovative technology and streamlined processes. The organization fosters a collaborative environment where attorneys are empowered to make meaningful legal decisions, contribute to operational excellence, and deliver exceptional client service.

Position Overview

We are seeking an experienced Intake Attorney to evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases. This role serves as the primary legal decision-maker for the firm's intake department, reviewing escalated matters, determining case acceptance, ensuring legal compliance, and supporting a high-volume plaintiff-side intake operation.

The ideal candidate is an attorney who can make sound legal decisions in a fast-paced environment while maintaining empathy, professionalism, and exceptional client communication skills.

Key Responsibilities

• Evaluate prospective Personal Injury, Rideshare Abuse, and Mass Tort cases.
• Determine whether matters should be retained or declined based on liability, damages, insurance coverage, venue, and firm guidelines.
• Review complex, high-value, and sensitive cases with professionalism and compassion.
• Develop and maintain intake screening criteria, qualification guidelines, and escalation procedures.
• Serve as the primary legal resource for the intake department by providing legal guidance and support.
• Train intake specialists on legal principles, statutes of limitation, ethics requirements, and unauthorized practice of law.
• Ensure statutes of limitation and critical deadlines are accurately identified and documented.
• Review fee agreements, HIPAA authorizations, disclosures, and intake documentation for legal compliance.
• Monitor intake quality, conversion rates, and decline trends while recommending process improvements.
• Collaborate with litigation attorneys, marketing teams, and firm leadership to align intake strategies with business objectives.

Required Qualifications

• Juris Doctor (J.D.) from an ABA-accredited law school.
• Active license to practice law in at least one U.S. jurisdiction and in good standing.
• Minimum of 2 years of experience in one or more of the following:
  • Personal Injury
  • Plaintiff-side Litigation
  • Pre-Litigation
  • Mass Torts
  • Legal Intake
• Strong understanding of:
  • Personal Injury law
  • Liability and damages analysis
  • Insurance coverage principles
  • Statutes of limitation
  • Case evaluation and legal risk assessment
• Ability to make accurate legal decisions in a high-volume environment.
• Excellent communication, client counseling, and interpersonal skills.
• Proficiency with CRM platforms, intake systems, and case management software.

Preferred Qualifications

• Experience in high-volume legal intake or case acquisition environments.
• Experience screening Mass Tort and multi-state litigation matters.
• Arizona Bar admission or willingness to obtain admission.
• Experience handling trauma-informed or other sensitive client matters.
• Spanish bilingual proficiency preferred.
• Previous experience training or mentoring intake staff.

Ideal Background

Candidates with experience in the following roles are encouraged to apply:

• Intake Attorney
• Personal Injury Attorney
• Plaintiff Litigation Attorney
• Pre-Litigation Attorney
• Mass Tort Attorney
• Personal Injury Associate Attorney

Compensation & Benefits

• Competitive salary of $125,000 annually
• Hybrid work arrangement
• Comprehensive benefits package
• Professional development opportunities
• Collaborative and supportive team environment
• Opportunity to work on high-impact Personal Injury and Mass Tort cases