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Change Manager(Hybrid at New york,NY)

Headway Tek IncNew York, NY🇺🇸United StatesPosted 6 Aug 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

Role : Change Manager

Location: New york,NY(Hybrid)

Job type : C2C or W2

As an Intermediate Change Manager, you will play a key role in supporting technology change governance, compliance, and operational change management activities across complex technology environments. You will work closely with technical teams, governance functions, and business stakeholders to ensure changes are reviewed, assessed, communicated, and implemented effectively while maintaining operational stability and regulatory compliance.

Key Responsibilities

Facilitate and support technology change review processes across BAU and transformation initiatives.

Ensure adherence to established change management policies, governance frameworks, and compliance requirements.

Coordinate change approvals and liaise with technical, operational, and business stakeholders.

Support risk and impact assessments for planned technology changes.

Monitor and track change activities, ensuring appropriate documentation and audit readiness.

Produce regular governance reports, dashboards, and management information for stakeholders.

Assist with change scheduling and conflict resolution across multiple workstreams.

Identify opportunities to improve change management processes, controls, and operational effectiveness.

Support stakeholder communications and provide updates on change-related activities and outcomes.

Required Skills & Experience

Minimum 7 years of experience in Technology Change Management, IT Service Management, or a related discipline.

Strong understanding of IT change governance, controls, and compliance frameworks.

Experience supporting change advisory boards (CABs), governance reviews, and approval processes.

Proven ability to coordinate across multiple stakeholders and technology teams.

Strong reporting, documentation, and analytical skills.

Excellent communication and stakeholder management abilities.

Experience working within large-scale enterprise technology environments.

Familiarity with ITIL change management principles and best practices.

Preferred Qualifications

ITIL Foundation or related Service Management certification.

Experience supporting technology modernization or transformation programmes.

Knowledge of risk, compliance, and audit requirements within enterprise organizations.

Experience working in fast-paced, highly regulated environments.

What You'll Bring

A collaborative and proactive approach to problem-solving.

Strong attention to detail and governance excellence.

The ability to manage competing priorities and work independently.

A continuous improvement mindset focused on enhancing change management processes and outcomes.

Skills

Compliance
Continuous Improvement
Regulatory Compliance
Scheduling
Stakeholder Management

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