Senior Microsoft 365 (M365) Engineer - Remote
Why This Role Stands Out
This remote Senior Microsoft 365 Engineer role offers exciting opportunities to leverage your extensive M365 expertise, including advanced troubleshooting and automation with PowerShell, within a dynamic engineering team. You'll thrive if you have a strong background in hybrid environments and are adept at leading complex technical challenges while mentoring others. This position is perfect for experienced engineers seeking impactful work and professional growth from the comfort of their home.
Quick Overview
Job Description
- 10 years of IT experience, with at least seven (10) years supporting enterprise Microsoft 365 environments
- Demonstrated experience providing Tier 3 engineering support in hybrid Microsoft 365 environments with on-prem AD authoritative configuration
- Experience supporting high-volume enterprise tickets
- Advanced troubleshooting experience in Exchange Online, SharePoint Online, OneDrive, and Teams
- Experience supporting email encryption technologies (AIP, RMS, PKI, S/MIME)
- Experience using PowerShell for administrative automation and bulk provisioning
- Strong understanding of hybrid identity (Azure AD/Entra ID with on-prem AD) and Entra ID B2B
- Knowledge of enterprise change management and configuration management frameworks
- Ability to operate in 24x7 support models and respond to high-priority incidents
- Experience developing SOPs, knowledge base documentation, and training materials
- Ability to lead complex troubleshooting efforts and mentor junior engineers
- Familiarity with security and compliance frameworks (RMF, encryption standards)
- Experience managing M365 telemetry and diagnostic logging including streaming audit data to enterprise SIEM solutions and utilizing KQL for log analysis
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