Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeRemote
LocationGermany
Posted11 months ago
CRMMicrosoft Office
Job description
Patrique Mercier Recruitment FR is excited to offer German Speaking Jobs in Greece, complete with a fully paid relocation package! This is a fantastic opportunity for individuals who are fluent in German and looking to embark on a new adventure while working in a beautiful location.
Responsibilities
- Provide high-quality support and services to German-speaking clients through various communication channels, including phone, email, and chat.
- Address inquiries, resolve issues, and ensure a high level of customer satisfaction.
- Document customer interactions accurately in the CRM system for effective follow-up.
- Stay updated on product knowledge in order to assist clients effectively and efficiently.
- Work collaboratively with team members to enhance the customer experience and drive service improvements.
- Participate in regular training sessions to improve product knowledge and service skills.
- Fluency in German and English, both written and spoken.
- Previous experience in customer service or a related role is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a focus on customer satisfaction.
- Proficient in using customer service tools and Microsoft Office applications.
- Detail-oriented with excellent organizational capabilities.
- A willingness to relocate to Greece and adapt to a new environment.
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and hotel )
- Free Greek Lessons, discounts and other perks
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