Platform Architect: AI-Driven Enterprise Solutions

Zendesk is seeking a Platform Architect for Forethought AI to drive technical strategy and enterprise customer transformation. You will architect multi-step workflow automations, design prototypes, and demonstrate platform capabilities to executive stakeholders.

Your role combines deep API expertise, cloud integration experience, and a passion for AI storytelling to validate value and guide enterprise customers through PoV trials, with a focus on scalable, secure architectures.