Director, Life Sciences Strategy & Growth - Fully Remote

Role: Domain Operator, Life Sciences

Location: United States (Remote, with periodic travel to client and partner sites)

Employment Type: Contract-to-Hire (Initial 6-month contract with conversion to full-time based on performance)

Industry Focus: Life Sciences (Pharmaceuticals, Biotechnology, Medical Devices, and CROs)

Key Responsibilities:

Segment Strategy & Market Development

• Develop and maintain a data-driven segment strategy that identifies:

o   Priority use cases

o   Target buyer personas

o   Budget ownership and purchasing dynamics

o   Key success factors and competitive differentiators

• Establish a clear point of view on where our solutions create the greatest market impact and where investment should not be pursued.

Customer Validation & Market Intelligence

Conduct structured discovery and validation interviews with leaders across:

•

o   Market Access

o   Patient Services

o   Medical Affairs

o   Commercial Operations

o   Clinical Operations

• Synthesize findings into actionable recommendations supported by evidence and unbiased market feedback.
• Continuously monitor industry trends, regulatory developments, and evolving customer needs.

Commercial & Business Development

• Identify, qualify, and help develop early customer opportunities in partnership with hyperscaler and cloud ecosystem sellers.
• Build and refine the segment messaging, value proposition, and customer engagement approach.
• Support the development of commercial packaging, including cloud marketplace offerings, private offers, and pricing strategy.

Product & Solution Development

• Partner with Product, Engineering, and Clinical AI teams to translate market needs into product requirements.
• Prioritize feature recommendations based on customer value and commercial viability.
• Provide clear guidance on product investments, including recommendations on capabilities that should not be pursued.

Segment Ownership & Growth

• Serve as the primary business owner for the Life Sciences segment through the acquisition of initial production customers and reference accounts.
• Establish repeatable playbooks, success stories, and scalable go-to-market practices for future growth.

Success Measures: First 90 Days

Days 1–30: Learn & Assess

• Complete the Healthcare Brain Academy Client Engagement curriculum.
• Develop working knowledge of all platform capabilities, limitations, and deployment models.
• Establish key internal and external stakeholder relationships.

Days 31–60: Validate & Define

• Conduct comprehensive market validation interviews with life sciences stakeholders.
• Deliver a written segment strategy outlining:
• Priority use cases
• Target buyers
• Market opportunity sizing
• Go / No-Go recommendations

Days 61–90: Launch & Execute

• Develop the initial Life Sciences value proposition and market narrative.
• Enable cloud partner sellers on segment positioning.
• Generate and qualify at least two high-potential customer opportunities.

Required Qualifications

• 5–8 years of experience within Pharmaceutical, Biotechnology, Medical Device, or Contract Research Organizations (CROs).
• Experience in one or more of the following areas:

o   Market Access

o   Reimbursement & HEOR

o   Patient Services & Hub Operations

o   Medical Affairs Operations

o   Commercial Operations

o   Clinical Operations

•  Demonstrated ownership of operational programs, processes, or strategic initiatives, including examples such as:

o   Hub services implementation or optimization

o   Market access and reimbursement support

o   Field reimbursement program development

o   Cross-functional operational scaling initiatives

• Strong understanding of the intersection between life sciences, providers, and payers, including:
• Coverage and reimbursement processes
• Prior authorization workflows
• Benefits verification
• Copay assistance and patient support programs
• Field reimbursement services
• Working knowledge of regulatory and compliance requirements governing healthcare and life sciences AI applications, including Medical, Legal, and Regulatory (MLR) review processes.
• Familiarity with payer and provider operational models and the administrative burden associated with medical policy and prior authorization management.
• Proven ability to influence senior stakeholders and drive adoption across cross-functional teams.
• Strong analytical thinking, business judgment, and comfort operating in uncertain environments.
• Exceptional written communication skills with the ability to develop concise, evidence-based business recommendations.

Preferred Qualifications

• PharmD, RN, MPH, or other scientific, clinical, or healthcare-related advanced degree.
• Experience supporting the launch of specialty therapeutics, biologics, or medical devices with complex reimbursement requirements.
• Experience designing, implementing, or governing AI-driven solutions within regulated healthcare or life sciences environments.
• Understanding of Microsoft Azure, cloud marketplace commercialization, private offer structures, or hyperscaler co-sell motions.
• Previous experience in health technology, healthcare SaaS, digital health, analytics, or AI-enabled solution environments