Remote AI Support Task Designer - Australia

OpenTrain AI is seeking a Customer Support Task Author to design and calibrate realistic support triage tasks for training advanced AI agents. This fully remote contractor role is open to candidates based in Sydney and across Australia, with English as the working language and a focus on customer support triage task authoring.

You will turn authentic support workflows into clear, challenging AI training tasks, write defensible scoring rubrics, and set up environments that replicate genuine