Business Systems Analyst

RESPONSIBILITIES

Kforce has a client that is looking for a Business Systems Analyst in Lenexa, KS.

Responsibilities

• Serve as a liaison between business users, product owners, developers, architects, vendors, project management, and support teams
• Lead discovery conversations to understand the business problem, current process, desired outcomes, stakeholders, risks, dependencies, and measures of success
• Translate conceptual customer requirements, including the what and why, into functional requirements, user stories, acceptance criteria, use cases, process flows, and supporting documentation
• Document existing and future-state processes using the appropriate artifact, such as process maps, activity diagrams, data flow diagrams, use cases, decision logs, and functional specifications
• Use knowledge of ERP, enterprise applications, integrations, reporting, and business operations to evaluate process improvements, system improvements, and technology-enabled efficiencies
• Serve as an owner and facilitator of the front-end project intake process, ensuring technology requests are captured, clarified, documented, and routed through the appropriate funnel
• Create and maintain project intake records in the approved PPM/intake tool using information provided by requestors, business partners, product owners, and IT stakeholders
• Set up and maintain intake documentation structure, including project folders, canvas documentation, supporting artifacts, stakeholder notes, and links needed for downstream visibility
• Lead or co-lead canvas sessions with requestors, architects, product owners, SMEs, and other stakeholders to clarify current state, desired future state, business outcomes, scope, assumptions, constraints, dependencies, risks, and expected value

REQUIREMENTS

• Strong understanding of project intake, portfolio funnel management, canvas facilitation, charter development, discovery readiness, intake governance, and project handoff practices
• Comfort working in PPM, SharePoint/Teams project intake folders, Azure DevOps, and related tools to maintain accurate intake status, documentation links, backlog traceability, and decision history
• Strong communication skills with the ability to explain technical concepts in business language and business needs in delivery-ready language
• Strong business analysis skills, including elicitation, facilitation, process mapping, requirements definition, user story writing, and acceptance criteria development
• Advanced problem-solving skills, curiosity, critical thinking, and the ability to ask strong questions that reveal risks, dependencies, gaps, and future-state opportunities
• Practical understanding of AI concepts, including generative AI, AI agents, prompt engineering, knowledge sources, retrieval, model limitations, output validation, governance, and adoption considerations
• Comfort experimenting with approved AI tools to improve delivery, automate repetitive work, draft artifacts, analyze information, and accelerate discovery while maintaining accountability for accuracy and quality
• Ability to evaluate incoming requests for business value, urgency, readiness, stakeholder alignment, technical dependency, support impact, regulatory/compliance drivers, and appropriate delivery path
• Ability to define and improve intake KPIs such as first BSA touchpoint, canvas completion, backlog readiness, first-touch PBI quality, and request aging
• Ability to work with cross-functional teams in a fast-paced Agile/Scrum or DevOps-oriented environment

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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