Principal Software Engineer, AI-Driven CRM Platform
Why This Role Stands Out
This Principal Software Engineer role offers a fantastic opportunity to drive innovation in AI-driven CRM platforms, shaping customer experiences and guiding future technology strategy within a reputable organization. You'll thrive here if you are a seasoned engineer passionate about mentorship, architectural leadership, and leveraging cutting-edge AI capabilities in a dynamic, hybrid work environment. Apply today to make a significant impact and advance your career!
Quick Overview
Job Description
Commonwealth Bank is seeking a Principal Software Engineer, Customer Channels, Data & AI to lead the evolution of AI-enabled customer and banker experiences. You will shape CRM, engagement and workflow platforms across Business Banking while guiding platform strategy, cloud, APIs and AI capabilities.
You'll mentor engineers, drive architecture decisions across squads, and champion secure, observable, modern software practices in a complex enterprise setting.
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