Senior E-learning Manager

Overview
We are seeking an experienced and commercially minded Senior e-Learning Manager to oversee the delivery, development and continuous enhancement of digital learning solutions. This role combines expertise in e-learning, Learning Management Systems (LMS), client engagement and technical coordination.
The successful candidate will play a key role in managing digital learning operations, supporting clients, driving product improvements and collaborating with cross-functional teams to deliver high-quality learning experiences. This position is ideal for someone who enjoys taking ownership, balancing strategic thinking with hands-on execution, and working in a dynamic, fast-paced environment.

Responsibilities

• Design, develop and maintain engaging digital learning content using industry-leading authoring tools.
• Manage and optimise Learning Management Systems (LMS), including course administration, user management, testing and platform enhancements.
• Ensure learning content complies with industry standards and functions effectively across digital learning environments.
• Act as a primary point of contact for clients and stakeholders, providing operational support and guidance.
• Coordinate technical initiatives, including integrations, system enhancements and third-party solutions.
• Gather business requirements and translate them into functional specifications for technical teams.
• Support product development, quality assurance, testing and deployment activities.
• Monitor and improve operational processes, reporting, certifications and onboarding activities.
• Collaborate with internal teams to identify opportunities for innovation and continuous improvement.
• Contribute to business growth through client presentations, solution design and relationship management.

Candidate Profile

• Proven experience in e-learning, digital learning, instructional design or learning technology environments.
• Strong experience administering Learning Management Systems (LMS), ideally Moodle or comparable platforms.
• Advanced knowledge of Articulate Storyline, Rise or similar e-learning authoring tools.
• Solid understanding of SCORM standards and digital content deployment.
• Experience managing client relationships and delivering high-quality customer support in a B2B environment.
• Strong ability to coordinate technical projects and work effectively with internal and external stakeholders.
• Excellent project management, organisational and problem-solving skills.
• Strong communication and presentation abilities, with a customer-focused mindset.
• Fluent English required; additional languages are a plus.

Other Information

• Switzerland (preferably Zurich)
• Permanent contract
• Start date: As soon as possible
• Competitive salary and benefits package commensurate with experience
• Flexible and collaborative working environment with opportunities for professional growth and impact.