Change Lead

Change Lead (Health Manager Level 4)

Turn complex needs into digital outcomes that improve healthcare - with hybrid work and growth opportunities

• Temporary Full Time Exempt up until 30th June 2027
• Hybrid flexibility for work-life balance Chatswood
• Attractive salary, from $153,559.00 + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm, 26th July 2026

Your work matters at eHealth NSW

As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.

Join eHealth NSW to create real world impact, drive meaningful outcomes and support the health of millions every day.

Join the Team

As a Change Lead of our eCIR Program (eHealth Critical Infrastructure Refresh), you will be responsible for leading enterprise wide change, influencing senior stakeholders and helping transform the way thousands of people work through the responsible use of AI and modern workplace technologies.

In this role, you will:

• Lead the adoption of Microsoft 365 Copilot across NSW Health, driving change and helping teams embrace new ways of working.
• Partner with executives, business leaders and frontline teams to identify opportunities, remove barriers and maximise adoption outcomes.
• Design and deliver engaging communications, training and enablement programmes that inspire confidence and build capability.
• Build and grow a thriving network of Copilot Champions to accelerate adoption and share success stories across the organisation.
• Use data and insights to measure success, track adoption trends and demonstrate business value and benefits realisation.
• Collaborate across project, security and technology teams to provide governance, executive reporting, hyper care support and continuous improvement.

About You

To be successful in this role you'll need:

• Proven experience leading enterprise scale organisational change and technology adoption programmes, ideally within Microsoft 365 or digital workplace environments.
• Strong ability to develop and execute adoption, change, communication, engagement and training strategies that drive user uptake and business outcomes.
• Demonstrated success building and sustaining champion, ambassador or community of practice networks.
• Exceptional stakeholder management and influencing skills, with the ability to engage executive, clinical, operational and technical audiences.
• Strong analytical capability, including adoption measurement, benefits realisation, reporting and the use of insights to inform interventions.
• Desirable experience with Microsoft 365 Copilot, AI governance, learning and capability programmes, change methodologies (e.g. Prosci ADKAR), and working within large, federated healthcare or government environments.

What's in it for You?

• Salary packaging to maximise your take home pay
• Career development and learning opportunities to help you grow

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.