SharePoint Technical Product Support Specialist

The Dynamics CRM Technical Product Support Specialist provides technical and functional support for Microsoft Dynamics CRM, Dynamics 365, Dataverse, and Power Platform solutions. The role is responsible for troubleshooting issues, administering user access and security, maintaining system configurations, supporting data quality, and assisting with integrations and automated workflows.
Working closely with business stakeholders and technical teams, the specialist supports day-to-day operations, coordinates testing and user acceptance activities for system enhancements, and helps ensure reliable system performance. Responsibilities also include developing documentation, delivering user guidance and training, and escalating complex issues to developers, vendors, or Microsoft Support when needed.
Through proactive support, continuous improvement initiatives, and effective problem resolution, this role helps maintain a stable, secure, and user-friendly CRM environment that aligns with business needs and drives user adoption.
Skills
sharepoint online, administration, Microsoft 365 support, production support experience, permissions & access management, customer support, end user support, power automate, power apps, Entra ID, Records Managemnent, Governance, microsoft certified, Workflow
Top Skills Details
sharepoint online,administration,Microsoft 365 support,production support experience,permissions & access management,customer support,end user support
Additional Skills & Qualifications
Experience in a law firm, professional services, or regulated environment.
Familiarity with Microsoft Entra ID, Purview, retention, sensitivity labels, or records management.
Basic experience with Power Automate, Power Apps, SharePoint forms, or workflow documentation.
Microsoft 365, SharePoint, or Power Platform certification.
Experience Level
Intermediate Level
Job Type & Location
This is a Contract position based out of Minneapolis, MN.
Pay and Benefits
The pay range for this position is $50.00 - $60.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Minneapolis,MN.
Application Deadline
This position is anticipated to close on Aug 31, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.