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MES/MOM Support Engineer

Augusta Hitech Soft Solutions LLCHolland, MI🇺🇸United StatesPosted 9 Jul 2026

Quick Overview

Work Type
On Site
Level
Mid Senior

Job Description

Contract: 6-12 Months
Job Title: MES/MoM Support Engineer
Location: Holland, MI - Onsite
 
 
 
Job Summary:
We are seeking a MES/MoM Support Engineer with strong IT/OT convergence experience to support and sustain manufacturing execution systems across SMT (Surface Mount Technology) production lines.
This role focuses on gathering requirements, supporting current OT activities and MES/MoM platforms with shop-floor systems (Machines, PLC, SCADA, equipment) while working closely with plant operations, engineering, and vendors.
The ideal candidate will act as a bridge between IT and OT, ensuring real-time data flows, production continuity, and rapid incident resolution in a highly automated manufacturing environment.

Key Responsibilities
MES / MOM Application Support
  • Provide L2/L3 support for MES/MoM systems (e.g., Proficy, Ignition, or custom MES platforms)
  • Provide support for plant operations to make sure the correct IT / OT requirements are gathered and provide the responsible stakeholders to implement
  • Monitor and resolve production issues related to:
  • Production orders, WIP tracking, traceability
  • Quality data collection and defect tracking
  • Gather the MES, quality and SPC requirements
  • Troubleshoot issues related to:
  • Machine connectivity (OPC UA, MQTT, vendor protocols)
  • Data gaps, latency, or incorrect production signals
  • Act as a liaison between:
  • Plant engineering / controls teams
  • Central IT (infrastructure, cybersecurity, cloud, MES teams)
  • Support:
  • OT network connectivity and segmentation
  • Secure vendor remote access and compliance requirements
  • Support SMT line commissioning and MES rollout activities
  • System setup, configuration, testing
  • Vendor coordination (Fuji, Omron, Yamaha, etc.)
  • Participate in:
  • FAT / SAT testing
  • Production go-live and hypercare

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