Senior Release manager with Dynamics 365

release manager with Dynamics 365

Remote but Candidates local to Northern Virginia or metro Washington, DC are preferred 

 

JOB SUMMARY:

The configuration/release manager plays a crucial role in managing the release of software applications, ensuring smooth code deployments and maintaining high-quality standards. Along with software releases, this role is responsible for the development, configuration, administration and technical support for the Dynamics 365 Sales application at Client. This individual will participate in the continued rollout of Dynamics 365 and all subsequent CRM development projects. The release manager will be working collaboratively with the IT technical team, IT business analysts, IT managers/architects and business subject matter experts to develop, configure, integrate and document all technical components pertaining to the CRM solution.

In addition, this individual will assist with the training and development of the existing IT staff regarding the technical development and features of Dynamics 365 Sales, bringing forth their technical expertise and best practices.

The individual will also be coordinating with adjacent application owners to coordinate successful multi-application deployments, for example, Dynamics 365 CE, Finance & Operations, Fabric & Power BI, etc.

ESSENTIAL FUNCTIONS:

· Core responsibilities of this role include release management including scheduling and coordinating PI (Program Increment) deployments across multiple environments, tracking release progress, issues and resolutions using Azure DevOps continuous integration/continuous deployment (CI/CD) tools.

· Managing and organizing code in Azure DevOps and/or GitHub repositories. Maintaining and improving code management systems and practices.

· Helping developers with code merging issues and providing guidance related to promoting Solutions to higher environments.

· Dynamics CRM development experience with in-depth knowledge of Sales, Marketing, Power automates, Power portals and Dataverse

· Administer and maintain the Dynamics 365 applications to ensure Sandbox environments are in sync with Production.

· Manage user roles and permissions.

· Ensure application components are in compliance with the enterprise and solution architecture at SourceAmerica and apply best practices.

· Conduct hands-on implementation, configuration and development of the various components of Dynamics CRM.

· Adhere to an iterative, Scaled Agile (SAFe) implementation methodology.

· Complete technical design deliverables and documentation.

· Adhere to organizational policies and values.

· Perform additional duties and participate in special projects as assigned.

· Monitor Wave release and be a proactive on it

· Environment refreshes from production to lower environments including post refresh steps like removing PII, updating connections, environment variables, etc.

· Writing automation using scripting and use of AI agents to automate recurring tasks

· Conduct hands-on implementation, configuration and development of various components of Dynamics CRM

 

Required:

· Bachelor’s or master’s degree in a technology/engineering/computer science related degree.

· At least seven years’ work experience in a technical development role and at least five years working with Dynamics.

· Technical, development and administration experience with Dynamics 365 Sales, including configuration, security assessment, security optimization, and customization experience.

· Must have in-depth knowledge of Git SCM system including extensive experience with PR based development, resolving git code merge issues, cherry picking git commits, etc.

· Azure DevOps CI/CD pipeline experience.

· Extensive experience with CI/CD tools like Azure DevOps or VSTS.

· Hands-on experience with Azure.

· Extensive experience in Power portal setup, configuration and Dataverse environment creation and refresh activities managing Dataverse storage by developing and monitoring data cleanup jobs

· Demonstrated understanding of the common data model and security model and mechanisms to extend and build new data relationships.

· Must be a dynamic and self-starting individual with strong interpersonal skills who is able to work independently or in a team environment with minimal guidance and direction.

· Must be able to effectively prioritize work to meet deadlines.

· Must commit to continuous learning by developing new skills to keep abreast of industry trends and state of the art technology.

· Must demonstrate excellent written, verbal, and presentation skills to effectively communicate with both technical and non-technical users at all levels of an organization across a variety of stakeholder groups.

· Must possess proficiency in MS Office applications (Word, Excel, PowerPoint, Outlook, Access, Visio).

· Demonstrated analytical and qualitative abilities.

· Experience in Information Technology in business application development and maintenance in a technical capacity.

 

Preferred:

· Ability to apply Agentic AI to optimize code quality, recurring processes, release management, etc.

· Experience with Dynamics creating plug-ins, custom workflow activities, XAML workflows, web services, and the use of the Dynamics 365 SDK.

· Experience with adjacent Dynamics 365 applications like Finance & Operations, Microsoft Fabric and Power BI.