Technical Business Analyst

Technical Business Analyst

Our client, a leading organisation within the Utilities sector, is seeking an experienced Technical Business Analyst to join a major business and technology transformation program. This role will play a critical part in bridging business requirements and technical delivery, supporting complex system integrations and customer platform initiatives across the energy and utilities landscape.

The successful candidate will possess a strong understanding of utility operations, customer information systems, market transactions, and integration technologies, with the ability to work across multiple stakeholders, vendors, and technical teams.

Key Responsibilities

• Engage with business and technical stakeholders to elicit, analyse and document requirements.
• Facilitate workshops and translate business needs into functional and technical specifications.
• Support end-to-end solution design across customer, billing, market and integration platforms.
• Work closely with architects, developers, integration teams and vendors to ensure successful solution delivery.
• Analyse business processes and identify opportunities for optimisation and automation.
• Manage requirements traceability, impact assessments, gap analysis and process mapping.
• Support testing activities including test planning, UAT coordination and defect management.
• Ensure compliance with Australian energy market and regulatory requirements where applicable.

Essential Experience

• Proven experience as a Technical Business Analyst within the Utilities, Energy or Electricity Distribution/Retail sector.
• Strong knowledge of utility customer, billing and market systems.
• Demonstrated experience working on complex integration and digital transformation programs.
• Experience gathering and documenting functional, technical and integration requirements.
• Strong stakeholder engagement and communication skills across both business and technical audiences.

Integration Platforms

• webMethods
• Oracle SOA Suite
• Boomi
• AWS Integration Services
• Microsoft Azure Integration Services

Utility Platforms

• CIS/OV (Customer Information System / Oracle Utilities Customer Care & Billing)
• SAP IS-U
• AEMO Gateway
• Metering, market and customer data integrations

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

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Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856