Haystack
← Back to Jobs
Technology

ServiceNow developer AIOps

Talent GroupsUnited States🇺🇸United StatesPosted 13 Jul 2026

Quick Overview

Work Type
Hybrid
Level
Mid Senior

Job Description

  • Implement and configure ServiceNow AIOps, including:
    • Event Management
    • Health Log Analytics (HLA)
    • Agent client collector implementation and Metric Intelligence (MI)
    • Machine Learning–based anomaly detection
  • Integrate monitoring tools (using OOTB Connector, REST API, SNMP trap etc) into ServiceNow.
  • Design AIOps architecture, data flows, dashboards, and service health models.
  • Configure alert rules, correlation logic, noise reduction policies, and service impact models.
  • Develop automation workflows using Flow Designer, IntegrationHub, and orchestration.
  • Design ServiceNow Orchestration workflows and automation packs, and build automated remediation for common incidents
  • Collaborate with Cloud, DevOps, and ITSM teams to deliver endtoend solutions.
  • Conduct client workshops, requirement analysis, documentation, testing, and knowledge transfer.
  • Proficiency in ServiceNow scripting (JavaScript); working knowledge of Python/Shell/PowerShell.
  • Solid knowledge of cloud platforms (AWS/Azure/Google Cloud Platform) and ITIL processes.
  • Strong analytical and problemsolving skills.
  • Excellent communication and clientfacing abilities.
  • ServiceNow certifications (CSA, CISITOM, CISDiscovery, CISEvent Management) good to have.

Skills

Shell
AWS
Machine Learning
Azure
Google Cloud
JavaScript
PowerShell
Python
REST

Similar jobs

Apply now