Parts and Merchandise Coordinator

Develop, communicate and execute marketing campaigns/ programs that support and drive parts sales and aftersales initiatives. Oversee the merchandise portfolio.

KEY ACCOUNTABILITIES

·         Assist in the development and execution of aftersales parts marketing campaigns/ programs (including with reference to, and not limited to, Kubota Service and Parts policies, corporate brand design and related guidelines)

      Aftersales programs include, but are not limited to, Genuine service parts, oils, batteries, rubber tracks, crop packaging,

      accessories, merchandise, POS material, seat cover program, co-branded program.

·         Undertake a range of marketing and communication activity, such as; basic photography, social media and digital marketing, development of collateral, dealer communications, etc

·         Undertake a broad range of general administration and support activities.  Activity includes but is not limited to; Dealer communication, sales and stock analysis, cataloguing, reporting, record keeping, document management, third party program and supplier purchase order/ invoice processes

·         Monitor and maintain merchandise stock including in relation to consumption, backorder, online store, order processing, quality and returns, credits and all related processes.

·         May undertake third party program invoicing.

·         Act as company representative in the daily running of the physical Merchandise store or pop-ups.

·         Manage day to day supplier relationships in relation to marketing, communication and merchandise activity

·         May undertake third party program invoicing

·         Undertake other duties within the limits of knowledge, skill and experience (as directed)

·         Participate in team and cross-functional initiatives and projects (as directed)

·         Ensure the health and safety of self and others including contractors, suppliers and visitors within the workplace and as part of operations.  Follow all OHS policies and procedures.

QUALIFICATIONS, KNOWLEDGE, SKILL, EXPERIENCE (SELECTION CRITERIA)

·         Year 12 or equivalent education. 

·         Tertiary level Marketing qualification (desirable)

·         Current Australian Driver’s License

·         Substantial experience in a similar position developing marketing and communication programs/ initiatives/ campaigns aimed at the achievement of sales and related outcomes

·         Significant experience in customer service, merchandising and stock management

·         Experience in general administration positions, inclusive of financial management/ invoicing

·         Proven experience in planning, monitoring and achieving sales outcomes, including preparation of a range of reporting for managerial decision making

·         Intermediate Google/ Microsoft Office suite skills.  Applied experience using Adobe products and relevant stock/ sales SAP module/s

·         Analytical and problem-solving skills, including the ability to focus on detail and the ability to research, analyse and solve or trouble-shoot problems and to make pragmatic, evidence-based decisions

·         Proven customer centricity and highly developed interpersonal and relationship management skills

·         Excellent interpersonal and communication skills (including reporting)

·         Proven ability to work autonomously with broad direction, reporting and escalating matters appropriately and ensuring health and safety.